1. What is Personal Information and what Personal Information does the Group collect about you?
For the purposes of this Privacy Notice "Personal Information" consists of any information that relates to you and/or information from which you can be identified, directly or indirectly. For example, information which identifies you may consist of your name, address, telephone number, photographs, location data, an online identifier (e.g. cookies identifiers and your IP address) or to one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity. When we combine other information (i.e. information that does not, on its own, identify you) with Personal Information, we treat the combined information as Personal Information.
We may collect use, store and transfer different kinds of Personal Information about you which we have grouped together as follows:
- Identity Data includes first name, last name and title.
- Contact Data includes address, email address and telephone number.
- Technical Data includes internet protocol (IP) address (IP addresses are a string of numbers assigned to a computer by an internet service provider).
- User Behaviour / Engagement Data includes the date and time of registration, usage session dates and duration, page views, features and functions used, preferences and settings selected, and responses to surveys.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How is your Personal Information collected?
Camellia collects information through its websites, email notification, and other Group products, applications, platforms, services and events (our "Products"), We use different methods to collect data from and about you including:
I. Personal Information you provide directly. You may give us your Identity, Contact and Marketing and Communications Data by filling in forms or by corresponding with us by email, phone or otherwise. This includes Personal Information you provide when you:
- Register for our Products,
- Set-up portfolios, preferences, and notifications/alerts connected to our Products;
- Log into our Products and services through social media platforms;
- Contact our customer support by email, phone or other means;
- Participate in surveys or questionnaires;
- Complete online order forms;
- Use our Products;
- Otherwise interact with us.
II. Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data and User Behaviour/Engagement Date about your equipment, browsing actions and patterns. We collect this Personal Information by using cookies and other similar technologies. Please see section 9 below and our cookie policy for further details.
III. Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
- Technical Data by using tracking and analytics tools, such as pixel tags, action tags, web beacons and JavaScript amongst others to collect and analyse information on behaviour and engagement with our Products.
- Identity and Contact Date from publicly available sources such as Companies House.